CPI Security Services

Sales Advisor

Job Locations US-NC-Charlotte
ID 2022-2364
Category
Inside Sales
Type
Full Time

Overview

Do you have a passion to connect and help people? Do you want to take the next step in your career while enjoying opportunities for stability, growth, work-life balance, and competitive pay and benefits? 

 

CPI Security, a leader in the security and automation solutions industry, is looking for a Sales Advisor to join our growing Inside Sales team! This is more than “just a job” – it’s your chance for a fulfilling and purpose-driven career. As a Sales Advisor, you will play a leading role in our mission to protect our customers and what matters most to them. 

 

What’s In It For YOU!

  • Base pay PLUS bi-weekly uncapped commissions, PLUS performance pay, PLUS on-going sales contests, PLUS premium shift pay, PLUS quarterly bonus, PLUS performance paid time off, PLUS prizes and incentives and more...
  • Higher shift pay for working nights and weekends 
  • Ongoing specialized, paid training to reach your career goals  
  • Great medical, dental, vision, short- & long-term disability and life insurance options  
  • Company paid holidays, floating holiday, and paid time off (PTO)  
  • 401(k) plan with competitive company match 
  • Eligible for free monitored security system after 90 days. 
  • Education assistance – we encourage and support our employees who want to improve their skills and further their education  
  • Engaging and fun company culture that’s made up of a diverse group of people  
  • Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.  
  • Talk about perks!  An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
  • Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service!

Responsibilities

  • Sell residential, commercial, and new construction Security and Home Automation products and services via incoming phone calls 
  • Promote, accurately describe and sell the details of our services or products in a knowledgeable manner, including upselling & cross selling when possible 
  • Complete sales documents accurately to ensure Field Sales and Technicians have all the information they need to create a satisfactory experience for the homeowner 
  • Actively listen to customers’ needs and provide a consultative and persuasive sales approach that champions the CPI brand from start to finish 
  • Engage customers throughout the sales cycle to convert inbound and outbound opportunities into sales or confirmed appointments 
  • Create and maintain a robust pipeline through the Salesforce CRM Platform and contribute to the sales database in multiple systems  
  • Pursue customers in Salesforce and other CRM systems via outbound calls to further develop customer base 
  • Excel in a fast-paced, sales driven environment where exceeding sales goals leads to long term success 
  • Provide best-in-class customer care in all interactions 

What does the day-to-day look like? 

In this role, you'll work with homeowners to determine their needs and customize CPI home security and automation packages. There’s no cold calling, customers come to you! 

This isn’t just any sales job – you will make a difference in customers’ lives by helping them protect what matters most. 

 

Growth opportunities 

With drive and hard work, you can grow your sales career through 5 different levels. Each promotion means higher earning potential (including quarterly bonus) and perks like extra PTO days, guaranteed holidays, and more. 

 

Who should apply? 

We offer specialized, paid training for our Sales Advisors.  If you’ve worked in a customer service or hospitality role, have an upbeat personality and excellent people skills, or want a career with purpose, this opportunity is for you. 

Qualifications

  • Upbeat personality and a fun, positive attitude 
  • 1-2 years previous sales experience preferred, but not required   
  • Strong customer service and people skills 
  • Ability to consistently meet and exceed sales quotas 
  • Coachability with a desire to grow professionally 
  • Ability to work a flexible schedule, including weekends 
  • Experience with CRM system such as SalesForce is a plus, but not required 
  • Exceptional sales skills are a plus, particularly with strong upselling and closing abilities 

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